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Adventures with Comcast


KarenPayne

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I had several free hosting of web sites on Comcast for many years that worked great but two weeks ago was told someone could not access the site. So I contacted their customer support via phone and got nowhere. Called again, no luck, visited the local office, no luck. Went to their forums and posted a question, how can I get to my files as some were not backed up locally.

A member contacted me who seems to know a great deal about this and said you may be out of luck but said to try another member which I did. The other member got me in contact with a level 1 tech (they are nearly impossible to get a hold of and she sent me an email indicting to link in links provided and download the files.

My point in writing this here is sometimes one needs to not give up even when a call to customer services tells you that those file servers are long gone. This is not the first time I had to keep going and persist with issue with Comcast but 99 percent of the time this is not the case.

 

NOTE it is going to take time for me to edit blog post I have here that had pictures from the Comcast site to make them display again but will be doing so once I have a new host.

TESTING: The image below was posted to Microsoft OneDrive then embedded here.

 

 

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