Well I think it's natural that you're rehearsing in your head what your are going to say and how you say it, also completely natural to rehearse what peoples reactions will be. If it's not natural then I'm just as mad as you are, yes I went through the same thing, however I told my close and team colleagues in ones and twos, and when I finally changed my name and started RLE properly an e-mail was sent to all those whom I deal with. It went well mostly (90%+), I didn't get any definite negative reactions, however some people whom I used to work with quite closely have since not contacted me and haven't involved me professionally, well the imagining of responses prepared me for that, and I can live with it. Thing is that if I get any negativity staff know full well they'll be up for a disciplinary action. I expect that you'll experience similar, but I'd definately sack the incompetent juggler, and request a new one...........Employers have a legal duty to make reasonable adjustments for staff, your present HR idiot is causing stress, and if unchecked, this could lead to a constructive dismissal case, which your employer would almost certainly lose. It's one thing to have finely worded policies and promises etc., and then not act on them, actions speak louder than words. Hugs, Eve