Attagirl, Michelle! There is a lot to learn. But your approach and attitude will help you so much. Try emulating your manager and soon you’ll find your own style and voice. Handling objections is tough, especially the first time for each one. After, you may wish you’d countered with something and sure, the meeting might have gone better. But each time you learn more, and next time you’ll be better prepared. 

Many people think sales is easy, for those who speak quickly and able to convince people to buy. In fact, sales roles are hard and sleaziness doesn’t work. Stay patient with yourself, learn each day, and in a short time you’ll feel empowered and see how you’re offering a real and valuable service to your customers and your company.

Emma

Much appreciated. I'm a pretty laid back person. I can be persistent without being pushy. Slow and steady wins the race. I'll keep you posted. Hugs.

I'm pretty laid-bak too, and now that I re-read my comment I'm thankful you didn't misunderstand me. i didn't mean to say that you're having the troubles I wrote about. When I was writing I was remembering my first experiences in sales. Although I was in a professional sales role (like you) I feared that people would expect me to be like a used-car salesperson, or think of me that way. I also remember getting hit with objections that I didn't have an answer for. Each time as I drove to the following appointment I'd replay the exchange in my mind and almost always come up with a friendly and effective come back. I was proud of myself later to be able to use those come backs during meetings! 

Yes, slow and steady. That's often been tough for me!

XXXOOOXXX

Emma

Emma, I always appreciate your comments and your willingness to share your experiences with me. I have come to the conclusion that life is one big learning curve, and as long as we keep learning, we'll be okay. I like your thoughts on reflective practice. By going over how we can do better, we do improve. Then, it's a matter of practicing the right things. At least, I'm on my way. I'll take it a step at a time. Love.