Selling anything, especially something like insurance, is tough. I sold capital equipment for about five years and I was pretty good at. Why? Because what I was really selling was myself. Be friendly, respectful, and educational. If they don’t want to listen or hear your pitch: - Is there a better or more convenient time for me to come back to talk? - Would you mind if I follow up with you again in, say, six months? (Keep short notes so when you do return you can remind them about your previous visit.) Keep at it and make it fun. When you’re on the phone be sure to stand and smile while you’re speaking. Your voice will be warmer and your energy will come through. Emma