"She called me by my birth name over text (because she doesn't like to hear the truth when she asks my opinion, apparently). I corrected her, and her response was, "well it's not official yet!"" While I'm sure this probably stung, maybe it's not as bad as it seems. I questioned my brother's actions a few years ago, but members helped me pretty much see that he most likely really didn't mean anything. I think the biggest problem was that I called him on something, and he became defensive. That could be where your sister's comment, "well it's not official yet," came from. That doesn't excuse it, but it might explain it. "This is the most shocking because she has actually had diversity and sensitivity training with her job, which included an LGBTQ section and focused on transgender discrimination." Now that I've somewhat defended her... I will say this much about employer-mandated sensativity training: such training is not going to change someone who doesn't want to be changed. And really, I'm pretty sure that sending employees to sensativity training is just a company's way of covering it's rear, to make sure their employees treat "anyone different" respectfully. It's to cut down on grievances and possible lawsuits. Sensativity training normally is not elective. Too often, many people don't like being forced to go to them. And most of them see it as a challenge to their [sorry] character. Hopefully she'll come around. -Michael