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Showing content with the highest reputation on 01/15/2016 in all areas

  1. I received a letter from my Mortgage company that happens to be one of the UK high street banks, I was particularly annoyed to find that it was addressed to my old male identity, I thought that I had put all that behind me a year ago, when I took my Deed Poll cerificate into a local branch where they photocopied it. So I complained via telephone and couldn't get past someone reading from a flowchart, whilst they were sorry about what happened, they said that they hadn't received the copy of the Deed Poll, could I go back again to the branch and go through the same again. I was angry about this, because they had the clear expectation that I'd correct their mistake, so I offered to send scanned copy via e-mail to them, they refused and said that they could only accept a fax other than going to the branch again. I seemed to be entering the name change merry go round all over again......................what a DRAG! So i visited their web-site and looked at how to contact their customer services, and found a "make a complaint" page, so I did giving full details of what had happened chronologically. Earlier today they phoned me and apologised asked me to e-mail the copy to them directly, they have amended the errant name details, and offered me £200 compensation and £5 for the time wasted phoning the flowchart people. Well I thought, it'd be rude of me to not graciously accept the offer, after all that they had done, but honestly all I wanted was the name on my account to reflect who I now am. So it shows that it's worthwhile escalating a complaint if at first you don't succeed...................I've spent the money already on a new longline jacket for work, brown leather knee boots, and purple heeled sandals.........I'd been hankering after these for a month or so, but was being careful moneywise, and I've learned that if you don't buy when you can, it soon goes out of stock and rarely if ever is available again.......... Cheers, Eve
    2 points
  2. This is a real first for me, taking my photo and posting it here or anywhere! I'm really enjoying this new dress that I just received last week. Sitting here typing up this blog entry just feels right, you know? The whole thing feels so right, I just want to get up, go out to my car, and walk around downtown. Maybe have a coffee and a croissant. Or a lady finger. Hahaha! The slope is a little slippery right now. I keep finding myself shopping (on line) for more, admiring styles, looks, and almost ordering. I hold myself back since, after all, I must soon remove all this and prepare for my lovely wife's return from her day. Which is bittersweet, isn't it? That I have to remove my dress at all, that I cannot just be myself - whatever that is. Seems like there oughta be a law, don't it? I am very grateful that I can even do this. So many cannot, because of their inhibitions, personal situations, and yes, finances. Deep down I am a very grateful girl. I hope you like my photo and I hope, like me, you're getting ready for a wonderful 2016. Hugs, Emma
    1 point
  3. All fabulous news In regards to top surgery, one thing I learned was first researching a surgeon where mine was selected through a consultation and found him and his assistant to be great along with allowing him to decide to cup size which was spot on and was not the cup size I would had picked but now know he made the best choice for me. Best wishes on your ongoing journey.
    1 point
  4. Hey Christie! No worries about your absence. I'm so very busy too at my job. I found that our local deli offers wifi so I bring my iPad to lunch and enjoy catching up while grabbing a quick salad. It's such a nice breather to slide into my truegender self during the day even for fifteen minutes. Thank goodness everything is covered for you in New York. It's only right that it is and thank goodness that it is when you need it. Write when you can! Hugs, Emma
    1 point
  5. Great News Christie, You might find that as you go through your transition, that you find previously exciting things as being a little more mundane anyway, so you'll have less to write about? Great news about your Insurance, good luck to you you'll be having your op before I get mine by the sounds of it? I have less and less to post that I feel is valid these days, it just all starts to become so normal.................which is a good thing when you think about it. Cheers Eve
    1 point
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