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Dear Karen and Veronica, Can't say enough that it is MANDATORY to have an ADVOCATE with you when getting medical and dental care. PLEASE check out the history of the physician with friends and family who may have had care from them, as well as the hospital's reputation. A good start is checking websites such as www.HealthGrades.com and there are a few similar ones whose names I can not recall. Check them ALL, as one may catch something the others may not have caught. YOUR HEALTH IS WORTH DUE DILIGENCE! Yours truly, Monica